At Horizon-travail, we firmly believe in the importance of protecting the personal information of our customers, employees, and representatives (hereinafter referred to as “you”, “your”). We are subject to the Private Sector Personal Information Protection Act, and as such, we commit to maintaining the confidentiality of personal information that we collect in the course of our activities, including Horizon travail Placement Service and our subsidiaries (referred to hereinafter as “we”, “our”).

Our privacy policy (the “Policy”) aims to inform you about our practices regarding the collection, use, disclosure, and retention of personal information. By choosing to provide us with personal information (whether via our website, email, in person, or by phone), you agree to the terms and conditions of this Privacy Policy and authorize us to process your personal information in accordance with it, for the purposes outlined below.


For the purposes of this Privacy Policy:

  • Account refers to a unique account created for you to access our website or parts of it.
  • Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website, among its many uses.
  • Device refers to any device – a computer, a cell phone, or a digital tablet – that can access the Website.
  • Personal Information or Data refers to any information or data related to an identified or identifiable individual.
  • Service Provider refers to any natural or legal person who processes these data on behalf of Horizon-travail. These are third-party companies or individuals engaged by Horizon-travail to facilitate the Service, to provide the Service on behalf of Horizon-travail, to perform services related to the Service, or to assist Horizon-travail in analyzing how the Service is used.
  • Third-Party Service refers to any website or social network site through which a user can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, whether generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).
  • Website refers to the Horizon-travail website accessible at
  • User refers to the individual accessing or using the Website, or the company, or legal entity on whose behalf that individual accesses or uses the website, as applicable.

We may use cookies to collect Usage Data and improve your experience on our Website. We may also use third-party services, such as Google Analytics.


We are committed to protecting the privacy of our users and only collect and use personal information with their consent and to the extent permitted or required by law. By using our website located at, or by providing us with personal information, you agree to the terms of our privacy policy and consent to the collection and use of your personal information in accordance with this policy.

You may withdraw your consent at any time, except where restricted by law or existing contracts. We will inform you of the consequences of such withdrawal, including the possibility that we may not be able to provide a product or process a request. Please note that your decision to withdraw your consent will be recorded in our records.

In certain circumstances, we may collect, use, or disclose personal information without your consent. This can occur when legal, medical, or security reasons make it impossible or impractical to obtain your consent, or when information is collected in connection with an investigation into a possible breach of contract, fraud prevention, or for law enforcement purposes.


When you use our Website, we may ask you to provide us with certain personal information that can be used to contact or identify you. This information may include, but is not limited to:

  • Contact information such as name, address, email address, and phone number;
  • Biographical information such as job title, employer, photograph, and video or audio content;
  • Recruitment-related information such as your resume, education, and employment history, details of your professional affiliations, and other information relevant to potential recruitment or association with Horizon-travail;
  • Usage Data may include information such as your device’s IP address, the type of browser you are using, browser version, the pages of our Website that you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data;
  • If you access our website via a mobile device, we may automatically collect certain information, including the type of mobile device you use, your mobile device’s unique identifier, your mobile device’s IP address, your mobile device’s operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.
  • We may also collect information that your browser sends whenever you visit our website or when you access our website via a mobile device.


  • The collection, use, and disclosure of personal information by Horizon-travail will be limited to what is necessary for the purposes for which they are collected.
  • Horizon-travail collects personal information for various reasons, including:
    • Responding to your inquiries;
    • Contacting you to ensure your registration for one of our services;
    • Managing our human resources and service agreements;
  • We may also use your information to send you marketing communications or to inform you of any significant changes concerning our website or our business. Please note that we will not share your information with third parties for marketing purposes unless you expressly consent to it.


  • We make every effort to ensure that your personal information is as accurate and complete as necessary for the purposes of their collection, use, or disclosure.


  • We use tracking technologies such as cookies, beacons, and scripts to improve and analyze our website. We use temporary and persistent cookies for various reasons, including to provide the services available on the website, to authenticate users, to personalize the user experience, and to track information related to website traffic and use.
  • Some cookies are essential for providing requested services and for preventing fraudulent use of user accounts. We also use persistent cookies to remember user choices, such as identifiers and language preferences, to improve the user experience.
  • We also use persistent tracking and performance cookies to track traffic information on the website and to test new pages, features, or functionalities of the website to observe user reactions. These cookies may be administered by third parties and may directly or indirectly identify you as an individual visitor.
  • You can configure your browser to refuse cookies or to be alerted when a cookie is sent. However, please note that some parts of our website might not function properly if you refuse cookies.


  • We may use third parties, such as Google Analytics, to help us collect and analyze information about the sections visited on the website to evaluate and improve the user experience and the website. These third parties may use cookies and other tracking technologies. If you wish to prevent the storage and processing of these data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: Download page for the Google Analytics browser add-on.
  • You can also read Google Analytics’ privacy policy by clicking the following link: Privacy Policy and Terms of Use – Google.


We will retain your personal data only for as long as necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, unless it is used to enhance security or to improve the functionality of our website, or we are legally obligated to retain this data for longer periods.


Your data, including personal data, are processed at our operating offices and in any other places where the parties involved in the processing are located (such as our service providers). This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Therefore, in certain circumstances, foreign governments, courts, law enforcement or regulatory agencies may be permitted to access the personal data collected and held under our control.

By using our website, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Each employee, director, volunteer, independent contractor, or ad hoc advisor working within our board committees commits to respecting the personal information we collect. Furthermore, these individuals commit to maintaining the confidentiality of proprietary information related to our activities and not to disclose or use it for personal benefit or the benefit of others. This commitment exists from the start of their role and continues indefinitely.


In the event of a sale or transfer of business, your personal data may also be transferred to the purchaser or the recipient of the assets. If this occurs, Horizon-travail will require the purchaser to use your personal data in accordance with this privacy policy. This includes the use of your personal data by the purchaser and its affiliated companies only. If we are involved in a reorganization, dissolution, or liquidation, this may also result in the transfer of your personal data to a third party. In all cases, we will strive to protect your personal data and inform you of any transfer as required by applicable law.


We have implemented appropriate physical, technical, and administrative security measures to protect the personal data you provide us against unauthorized access, use, or disclosure. These measures are regularly reassessed and improved to ensure the optimal protection of your data.

Although we strive to protect your personal data, it is important to remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

It is also important to note that we cannot be held responsible for personal data that you share with other users or that you post in public spaces such as our blogs. These public spaces can be accessed or viewed by anyone visiting our website and are therefore not covered by this policy.


Our website may contain links to third-party websites. When you follow these links, you leave our website. The information exchanged at that time is no longer subject to our privacy policy. We recommend that you review the privacy statements of other websites you visit before providing any information.


We do not knowingly collect or solicit personal information from children under the age of 13. By using our Website, you represent that you are at least 13 years old. If you are under 13, please do not attempt to send any personal information about yourself to us. If we learn that we have inadvertently collected personal information from a user under the age of 13, we will attempt to delete that information from our records and files immediately. We also encourage minor users of the Website who are 13 years or older to ask for permission from their parents or guardians before sending any information about themselves over the Internet.

If you believe that a child under the age of 13 has provided us with personal information, please contact us using the contact details provided in the following section.


You have the right to know if we hold personal information about you and to view this information. You also have the right to inquire how we collected your information, how we used it, and to whom it may have been disclosed. Subject to applicable laws, upon receipt of a written request from a person and verification of their identity, we will inform the person if we hold personal information about them and provide them with such information. We may refuse access to a person’s information in accordance with the laws in force, in which case we will explain the reasons for our refusal. Any request for access to information or request for modification can be sent to Ariane Gingras, the person in charge of personal information protection, at the following address:

By email: By postal mail: 666 Sherbrooke Street West, Suite 401, Montreal, QC, H3A 1E7


Our staff and representatives are trained to respond to questions or concerns about your personal information. If you are not satisfied with the response from our employee or representative, you can contact the person responsible for privacy protection at the address mentioned above.


We may change this policy from time to time, and we will post the most recent version online. We encourage you to regularly review this privacy policy to stay informed of any changes.

Last updated: December 4, 2023